Frequently Asked Questions
Everything you need to know about your next timeless timepiece.
How long does shipping take for my WAVwatch?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition for a full refund.
Are WAVwatch timepieces water-resistant?
Yes, all our watches feature a minimum water resistance of 5ATM, making them suitable for everyday use, including splashes and brief immersion in water.
Does my watch come with a warranty?
Every WAVwatch includes a 24-month limited warranty that covers manufacturing defects and movement issues from the date of purchase.
Can I adjust the strap size myself?
Our metal link bracelets come with a complimentary adjustment tool and instructions, while our leather and mesh straps are designed to fit most wrist sizes comfortably.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.